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GET
/helpdesk/ticket/tickets/{ticketId}/attachments/{attachmentId}Required scope:
viskan:ticket:readDownloads a specific attachment from a ticket.
Parameters
Path parameters
ticketId string Format:
uuidThe identifier of the ticket that the attachment belongs to.
attachmentId string Format:
uuidThe identifier of the attachment to download.
Response
Returns the attachment file as a stream.
JSON
"..."
| Error code | Description |
|---|---|
attachment-not-found | Could not find the specified attachment. |
conversation-not-found | The ticket could not be found. |
not-found | Could not find the specified ticket. |